Resource Library

We have brought together information and some of the most useful resources about Microsoft Dynamics CRM and related products. Many of these documents require Adobe Reader for viewing. This is available for free here:

Microsoft Dynamics CRM 3.0 and related products Brochures

Microsoft Dynamics CRM 3.0 Professional Data sheet
Provides and overview of Microsoft Dynamics 3.0 Professional

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Microsoft Dynamics CRM 3.0 Small Business Edition Data sheet
Provides and overview of Microsoft Dynamics 3.0 Small Business Edition

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Hardware and Software Requirements
Requirements for Microsoft CRM 3.0

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SQL 2005 & Microsoft Dynamics CRM 3.0
Provides an overview of the benefits of using Microsoft SQL Server 2005 with Microsoft CRM.

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Scribe Integrate
Overview of Scribe Integrate which is a tool used to integration Microsoft CRM with other applications.

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Scribe insight Microsoft CRM 3.0 adapter
Overview of the adapter available to provide out-of-the box integration with Microsoft CRM

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Microsoft Software Assurance Guide
This document outlines the benefits you receive when you have Software Assurance in place.

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MobileAccess
Overview of Microsoft CRM client for the Blackberry.

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C360 Productivity Packs
C360 provides a number of productivity enhancing Microsoft CRM add-ons. This brochure provides an overview of the available programs.

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Case Studies

UCS Forest Products
UCS Forest Products have used Microsoft CRM improve their lead tracking and conversion rates. Read more about how they use Microsoft CRM

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Showcasing Business Success: Microsoft Dynamics CRM 3.0 Customer Stories
This booklet highlights the experience of 18 CRM customers.

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